CUSTOMER SUPPORT

ADDRESS & PHONE

Address: Calle de los Jardines, 12 - 28013 Madrid - Spain

Mobile phone: (+34) 660 091 644

Phone/Shop: (+34) 915 231 547

Email: [email protected]

Google Maps

OPENING HOURS

Opening Hours & Contact Information – Rent a Bike or Book a Tour Anytime!

📅 February & March: Open daily, Monday to Sunday, from 10:00 AM to 6:00 PM
📅 April to October:

Monday to Friday: 10:00 AM – 6:00 PM
Saturdays, Sundays & Public Holidays: 10:00 AM – 8:00 PM

📅 November: Open daily, Monday to Sunday, from 10:00 AM to 6:00 PM
📅 December & January: Shop Closed – But we’re always available!

🚴 Need a bike rental or guided tour? Even when our shop is closed in December & January, you can still book a bike rental or tour with us! Simply contact us.

📌 We’re flexible! If you need a bike rental outside our official hours, just send us a message. We’re happy to accommodate your schedule and provide service beyond our standard opening times.

🔹 Book your bike rental or guided tour anytime! Contact us via email, phone, or through our website to make a reservation.

🚴 Enjoy cycling with us – anytime, anywhere!

ENQUIRE HERE

Please fill out the contact form with your contact details and question.
We will reply to your enquiry ASAP.

OUR SHOP

Trixi Bike Rental & Tour4.9

Based on 945 reviews

See all reviews

review us on

Nede 2312

4 days ago

Sehr netter Kontakt. Faire Preise. Guter Service (Fahrräder wurden vor der Fahrt individuell angepasst). Hilfreiche Tipps für die Fahrt in der Stadt. Wir sind am Manzanares, im Campo de Casa und im El Retiro geradelt). Die E-Bikes waren in einem sehr guten Zustand (nichts klapperte, Gangschaltung war gut eingestellt, Bikes waren geladen und aufgepumpt). Wir haben die gebuchten 8 Stunden nicht vollständig genutzt und Trixi hat die Preise angepasst, was nicht selbstverständlich ist. Sehr zu empfehlen!

Gily Reouven

2 semanas ago

Great place! Easy to rent a bike and very nice people

Roberto Busato

2 semanas ago

Bravi e gentili. Ci hanno fornito oltre alla cartina della città, tutte le informazioni (anche sulle salite 😓) sui luoghi più significativi da visitare in bici. Ci torneremo!

Jade Anthonissen

3 semanas ago

Goede fietsen, super vriendelijke man aan de balie. Zeer flexibel, huur hier zeker je fiets voor madrid!

Leon Browne

4 semanas ago

Amazing experience, Trixi’s have loads of different types of bikes, I rented a electric mountain bike but something was wrong with it but gave me a choice of a few others and I chose this one which was perfect. Thanks again, great customer service

Rob Innocent

4 semanas ago

Trixi Bike Rental Madrid were great. Really good electric bikes, and a fantastic guide in Remy who knows Madrid really well and made sure we had a fantastic experience. My wife and I thoroughly enjoyed the few hours we spent getting to know Madrid and would highly recommend Trixi Bikes and Rene!

Pablo Mariano Sepliarsky

1 mes ago

Excelente! Las bicis impecables y el servicio de 10 podes alquilar comunes o con asistencia eléctrica.

SUBBS

1 mes ago

Lekker fietsen door de stad en daarna met Chris aan de bier - 5 sterren ⭐️⭐️⭐️⭐️⭐️

Behnaz Assadi

1 mes ago

Excellent place, super friendly, super helpful, reasonable price, good bikes, VERY ACCOMMODATING.!

Johan Bogerd

1 mes ago

Twee dagen hier fietsen gehuurd. Prima fietsen, en zeer klantvriendelijke personeel.

Mélanie FERNANDES

1 mes ago

¡Muchas gracias! Juan Felipe es un súper guía, muy agradable ! El tour fue increíble 😍

Sarah Her

1 mes ago

Jean phillipe expliquait très bien l’histoire de Madrid et de l’Espagne, il est très accueillant et gentil. Super visite avec bonne humeur et humour !