CUSTOMER SUPPORT

ADDRESS & PHONE

Address: Calle de los Jardines, 12 - 28013 Madrid - Spain

Mobile phone: (+34) 660 091 644

Phone/Shop: (+34) 915 231 547

Email: [email protected]

Google Maps

OPENING HOURS

Opening Hours & Contact Information – Rent a Bike or Book a Tour Anytime!

📅 February & March: Open daily, Monday to Sunday, from 10:00 AM to 6:00 PM
📅 April to October:

  • Monday to Friday: 10:00 AM – 6:00 PM
  • Saturdays, Sundays & Public Holidays: 10:00 AM – 8:00 PM

📅 November: Open daily, Monday to Sunday, from 10:00 AM to 6:00 PM
📅 December & January: Shop Closed – But we’re always available!

🚴 Need a bike rental or guided tour? Even when our shop is closed in December & January, you can still book a bike rental or tour with us! Simply contact us.

📌 We’re flexible! If you need a bike rental outside our official hours, just send us a message. We’re happy to accommodate your schedule and provide service beyond our standard opening times.

🔹 Book your bike rental or guided tour anytime! Contact us via email, phone, or through our website to make a reservation.

🚴 Enjoy cycling with us – anytime, anywhere!

ENQUIRE HERE

Please fill out the contact form with your contact details and question.
We will reply to your enquiry ASAP.

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    OUR SHOP

    gmblogo
    Trixi Bike Rental & Tour
    Based on 843 reviews
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    ALV UjXtYwZsMHETkaf83yPk fkT8b97Am5BxKHHtGiTSbrtLDKtvhI=s56 c rp mo br100
    Nathan FAFIN
    Exceptionnel, le guide Jean est très intéressant et captivant. Balade calme avec pauses régulières surtout dans le parc, a faire si on aime le vélo et l'histoire de l'Espagne
    ALV UjUQhaCqBRtADkvCc4R CUrUx Rs8scXeVUCKS22DO2EU5z9QkA=s56 c rp mo br100
    Elioth MARCHAND
    Une expérience incroyable à faire en famille ou entre pote
    Jean est un guide captivant vous en apprendrais beaucoup sur l’histoire de Madrid et sur l’Espagne
    Je recommande fortement ce guide qui parle super bien le français !
    ALV UjX0E1DHUL8Ly9uhrpIT QJdtnfQSoNFtnawZYArfvpBo7BwcOlH=s56 c rp mo ba6 br100
    Tom Unterwegs
    Wir hatten eine tolle 3 Stunden Tour durch ein vorweihnachtliches Madrid. Guide, Michael führte uns perfekt durch die Gassen der Innenstadt und steuerte auf tollen Wegen nicht nur viele Sehenswürdigkeiten an. Er verriet uns eine ganze Reihe von Geheimtipps, sowohl für Restaurants als auch für tolle Skybars. Super auch die Tipps zu den Museen und wie man dort am besten hinein kommt. Die Tour ist wirklich uneingeschränkt empfehlenswert. Ein Tipp: wer nicht so gut auf dem Bike ist, sollte sich ein E-Bike gönnen. Es gibt doch eine ganze Reihe von Steigungen.
    ALV UjWHatEW6sru7Hy9MctLCC2DW5qxD7xrvQPWmcgr2kdLRwbErXf5=s56 c rp mo ba3 br100
    LLL SSS
    Fantastisch
    ACg8ocLpjNmWFnFit75IafE1 f3 84RQMCgzAObN32xFzCRPB1Iu0w=s56 c rp mo br100
    Beau Stuckey
    Ronaldo was the best! Very knowledgeable, friendly, and made us feel welcomed. Also, he kept us very safe on the bikes. Would recommend for anyone who is in Madrid for the first time and wants to get a good lay of the land and learn the history of the city.
    ACg8ocL NFJgEzOpDc PVWa8w0UbMnrEVMqPG5E64wWtpnsBfPiiA=s56 c rp mo br100
    Corine Twigt
    Wat hebben we veel gehoord over Madrid en de geschiedenis van Spanje. Cris kan enthousiast vertellen en brengt je op de mooiste plekken van de stad. Daarbij wordt ook de goede Spaanse (eet)cultuur niet vergeten met een leuke stop op de Plaza Mayor. Een aanrader!
    ACg8ocIJbGV6RKvECJcBFJH7L20MKzbZwwr9LHT52iE 3saw3IybpQ=s56 c rp mo br100
    Tim van Soest
    Samen met vrienden deze fietstour gedaan onder leiding van Cris. Met zijn enthousiasme en humor hebben we genoten van deze tocht door de stad. Een leuke manier om de hoogtepunten van de stad te kunnen zien. Ook alle tips wat verder te kunnen doen in de stad waren ook mooi meegenomen. Ik zou anderen zeker aanraden dit ook te doen als ze naar Madrid toe zouden gaan.
    ALV UjXl5TysYUMRv4yUIfatSfhw7IBOVDQ9BZZXiGoev8 uWnZQWgS2VQ=s56 c rp mo br100
    Esther van Andel
    Super good experience! Cris was a very good and funny tour guide 🙂 The bikes were ready upon arrival and very comfortable. The tour was a very fun way to see Madrid, would definitely recommend!
    ACg8ocJpW8La3VKJJsM5ioeYAtzQtV3s 2Jju9ERBKesUyN7jj4gjQ=s56 c rp mo ba2 br100
    Guido van der Linde
    This was a great tour, Ronaldo arranged a perfect ride. Took time to explain all, time for questions, some historical facts and fun. I definitely recommend this 3 hours ride. Thx!!!
    ALV UjVvDp5dChNz3VC96BLOlCDBshMHfjTEmz1QyF2ERhjLozrySxpJ=s56 c rp mo br100
    Franz MEYER
    We booked a private 3h Madrid tour with Trixi with 2 e-bikes and a French speaking guide. First, the e-bikes were very good quality and fully charge. Juan-Felipe is a Spanish guide, he lives and knows the local things and he adapted our expectations for the tour to avoid repeating what we already did and what we liked. He knows the Madrid history and city, he is very friendly and did not count his extra time. He speak several languages, so I recommend heavily Trixi for bikes and Juan-Felipe for guiding ! Don’t hesitate , this is best way to discover Madrid ! Franz
    ACg8ocLyYmj gIhwnMeHRRRD23vpSr4K3UrtookR8nQ B6SIqboTfQ=s56 c rp mo br100
    luka Koopman
    Erg leuke tocht ! Chris is een erg enthousiaste gids die zeer veel over Madrid weet een deelt.
    ALV UjXIO4imBOjUqdC8kr3IyGwTQyMViNwDCsTDWTeOUGdifqIG6Hcy=s56 c rp mo br100
    Athanasios Avlonitis
    Best experience service for rental bikes in Madrid
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