CUSTOMER SUPPORT

ADDRESS & PHONE

Calle de los Jardines, 12 - 28013 Madrid - Spain
(+34) 915 231 547
(+34) 660 091 644
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OPENING HOURS

The Trixi shop itself will be closed in December and January but we will be attending all bookings and planned tours.

For reservations during December & January & any other month: please contact us as usual via email, website or just call us.

  • January: Shop closed – but free to contact us anytime via Whatsapp, email or phone to rent a bike or to do a tour with us.
  • February / March: Monday to Sunday: 10 h – 18 h
  • April to October: Monday to Friday 10 h – 18 h / Saturdays, Sundays & public holidays from 10 h – 20 h
  • November: Monday to Sunday from 10 h – 18 h
  • December: Shop closed – but free to contact us anytime via Whatsapp, email or phone to rent a bike or to do a tour with us.

Feel also free to contact us anytime via Whatsapp, email or phone to rent a bike or to do a tour with us.

Important information:  If you want to rent a bike outside our official hours please send a Whatsapp or email and contact us. We have all the flexibility to adapt to your needs. We also serve our customers outside official hours.

ENQUIRE HERE

Please fill out the contact form with your contact details and question.
We will reply to your enquiry ASAP.

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