Trixi Statement Regarding Coronavirus (COVID-19)

16th of June 2020, 00:24 h

We’re back

And we can’t wait to see you again because you are the protagonists of Trixi.com’s history, and your trust is the most important thing.

We have reopened our doors with a series of new preventive measures of security and hygiene.

Our team complies with all the measures recommended by the Ministry of Health and the World Health Organization:

  • Mask and gloves for the barrier effect.
  • All hygiene, disinfection and sterilisation measures are carried out.
  • A protocol designed specifically for this situation is followed in order to preserve everyone’s health.
  • Protective screens have been installed in reception to avoid direct contact between reception and our clients
  • A limited capacity is established in the store
  • The room, the equipment used and all materials are thoroughly disinfected
  • Cleaning services are reinforced with new disinfection protocols for all facilities and common areas

In short, in Trixi.com we were eager to see you, so we follow the strictest protocols in terms of prevention and hygiene, in addition to all the advice and measures of official agencies.

Schedule of the New Provisional Normality

Our provisional opening hours from June 18, 2020 are:
From Thursday to Monday 10:00-14:00 & 18:00 h to 22:00 h (Tuesday and Wednesday closed).

Important information: This schedule will be adapted and extended according to the evolution of the current situation. If you would like to rent a bike outside our official hours please send a whatsapp or email and contact us. We have all the flexibility to adapt to your needs. We also serve our customers outside official hours.

THANK YOU VERY MUCH FOR YOUR UNDERSTANDING. WITH A FIRM STEP, WE WILL WIN THIS BATTLE!

More information:
https://www.trixi.com/covid-19-safe-bike-tour-protocols/

Your Trixi-Team

Call: (+34) 660 091 644 or
Mail: madrid@trixi.com