During a guided bike tour our team member will usually be able to fix the bike. In case the guide cannot repair the bike quickly our staff from the shop will try to bring a new bike in less than 15 minutes.
Rental: We offer optionally a “Repair Kit”. These kits include a pump and puncture repair kit, plus allen keys and tools to make adjustments – but our bikes are also equipped with anti-puncture tires – a system that avoids most of the time the biggest problem:
A puncture occassionally happens and it’s something out of our control. The customer can call us and we will look for the best solution.