We hope you and your family have remained healthy and safe during the COVID-19 crisis. The Corona pandemic now appears to be largely under control across Europe. As more and more restrictions are relaxed, we are returning to everyday life in a way that would have been unimaginable just a few weeks ago. Wheels are turning again – it’s time to look ahead. This means adapting day-to-day business operations to fit the current situation. We are implementing new protocols for our staff and our guests to minimise the potential spread of COVID-19. In Trixi.com, we strongly believe bike riding is a great option to meet our basic need for fresh air and exercise, especially during these challenging times. Please consider joining one of our tours, while helping Trixi.com to recover from the economic impact of the pandemic.
Given the extraordinary situation created by Covid-19, Trixi has devised an operational strategy based on the following premises:
- Safety for employees and customers
- Reduced contact in interactions between customers and employees
- Optimisation of operational processes
- Adaptation of our service to customer needs
We are following the guidelines of The State Secretariat for Tourism / Spanish Tourism Quality Institute, in coordination with the Ministry of Health & “Guide for reducing the spread of coronavirus SARS-COV-2 in the tourism sector“. This guide contains specifications for service, cleaning and disinfection, maintenance and risk management for different tourism subsectors. Based on these principles, new cleaning, hygiene and social distancing measures have been developed to allow the opening of our bike shop within a framework of confidence and safety. We are also actively monitoring the information released by the government of Spain, local offices and health organizations to ensure we are following the very latest advice for services we provide, and that we are doing everything we can to assist and protect our guests.